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Request a replacement certificate

​​​​​​This information relates to obtaining a replacement examination certificate in respect of the ABPI Medical Representatives' examination. To request a replacement certificate for the accredited exam (post January 2014), please contact ABPI.

If you took the older, unaccredited exam please print out and complete the form on this page, signing it where indicated. You must also include:

  • ​a certified copy of a piece of photo ID. This can be either a current driving licence photocard or passport. This should be signed by a non-relative to confirm that it is a true likeness of yourself.
  • credit card information to authorise payment of the administration fee of £30 plus VAT (£36 total) to cover the cost of searching the records held at ABPI, reprinting and posting the certificate. You may also pay by cheque payable to 'ABPI' if returning completed forms by post.

Please return a scan of the above documents to us by email to or using the Contact us form​.

Alternatively, post them to: 

Education and Exam Support Officer


7th Floor Southside

105 Victoria Street

London SW1E 6QT


Upon receipt of the completed forms we will search our records and process your request. We aim to send a replacement certificate to you within one week. If we cannot find your details we will contact you for further information.

ABPI does not keep copies of original certificates issued to exam candidates. You will receive a new certificate containing a reference to the original certificate number. 

Please note that we cannot email or fax copies of certificates or confirm results by telephone.​


The following personal data will be provided to ABPI in order to apply for a duplicate examination certificate:

  • Na​​me 

  • Home address 
  • Contact telephone number 
  • E-mail address 
  • A certified photocopy of either your UK driving licence photocard or passport​
  • Details relating to the time and place of the examinations you sat 
  • If required - details of any prospective e​mployer

The form also contains a data protection consent for you to give ABPI permission to contact your current or potential employers to verify your employment status and confirm that you have passed the ABPI examination. ​This data will be held and processed by ABPI to enable ABPI to issue official notification of results and replacement certificates only to those candidates who have passed the exam.

The only persons who will have access to this complete range of information are ABPI staff who administer the Medical Representatives' examination and where access is required for the proper fulfilment of their employment duties.ABPI does not send data outside the EEA. ABPI does not sell or otherwise use the personal data referred to for any purposes other than those disclosed in this notice.

This request will provide you with the same details as if you had made a request to obtain a copy of the personal records data held by ABPI.


Please click on the button below to download a replacement certificate request form.

Download form

© ABPI 2016